




<<<Question 14>>> S/W
How does ZFAX work with Wordperfect DOS version and Windows version as well???

<<<Answer 14>>>
ZFAX Utility is a DOS based application program, ZFAX employs "Print Capture"
to send the file generated by Windows based word processor.

Following procedures are for Wordperfect Windows version or other Windows
based word processor:

1. Run ZFAX
2. Enable "Print Capture" in "Configure" sub-menu 
   Enable "Send Capture Immediately", if you want to send out the document
   immediately
   Set capture timeout counter, the value depends on your file size and format
   For text file, 5 or 10 seconds is suggested. Graphic file needs longer time
   for computing
3. Press F9 hot key "DO TSR"
4. Install a virtual printer EPSON LQ-1000 or LQ-1050 in Windows. When reading,
   ZFAX supports EPSON format only
5. Select "Print to File" in "Print" (sub-menu of "File"), then print out the
   target file
6. ZFAX will pop-up "Send Fax Utility" automatically if "Send Capture
   Immediatelly" is enabled. If not, go back to DOS and send out the file by
   ZFAX

Following procedures are for Wordperfect DOS version:
Step 1, 2, 3 are the same as above Windows version.
4. Setup a virtual printer (LPT1, LQ-1000) in Wordperfect
5. Print out the target file in Wordperfect
6. ZFAX will pop-up "Send Fax Utility" automatically if "Send Capture
   Immediatelly" is enabled

<<<Question 15>>> S/W
With ZVoiceFax (Voice Wizard Professional 2.0), when using the earpiece of a
telephone handset (plugged to modem's LINE jack) to record voice message, the
recording can sustain no more than 1 min., but when using Switch Box, it's no
problem, why???

<<<Answer 15>>>
There is a problem with ZVoiceFax 2.0 when using telephone handset to record
voice message. It has been resolved in 2.01. The upgrade kit VWPATCH.ZIP is
placed at file area 9 (nine) of ZyXEL BBS (+886-35-787045). Remember to set
"Silence Detection" in "Voice Options" sub-menu to "Quiet" when running
ZVoiceFax 2.01.

<<<Question 16>>> H/W
How to connect two U-1496 (LCD) modems for 4-wire leased line application???





<<<Answer 16>>>
In 4-wire leased line, the user needs to wire cross the two pairs of telephone
cord.

MODEM # 1                                  MODEM # 2
pin 1 (Tx)   ---------------------------   pin 7 (Rx)
pin 2 (Tx)   ---------------------------   pin 8 (Rx)

pin 7 (Rx)   ---------------------------   pin 1 (Tx)
pin 8 (Rx)   ---------------------------   pin 2 (Tx)

Additionally, set one of the modems to "ORIGINATE" mode in "AUTO HANDSHAKE"
menu selection, the other to "ANSWER".

<<<Question 17>>> F/W
U-1496 (LCD) supports both V.33 and V.32bis, what's the difference???

<<<Answer 17>>>
For the modulation/demodulation technique, V.33 and V.32bis are exactly the
same, their performance should also be exactly the same. Only the initial
handshaking procedure is different. The 4WLL (4-wire Leased Line) handshaking
procedure is not specified in the V.32bis standard (according to the standard,
V.32bis is a 2W dial-up modem). ZyXEL uses an interlocked handshaking procedure
in V.32bis 4WLL mode, we think it is more reliable than V.33's handshaking
procedure. But to connect to other V.33 modem, you must use V.33 mode. V.33 and
V.32bis are not compatible with each other.

<<<Question 18>>> ISDN
What is ISDN TA??? What is it used for???

<<<Answer 18>>>
ISDN is a full Digital Network with Integrated Services (data, fax, voice etc.),
the traditional analog devices, like fax machines, modems, answering machines,
telephone sets... etc., can not be connected to ISDN directly. The ISDN
terminal adapter is used to adapt traditional devices (especially analog
devices) for connecting to ISDN network.

<<<Question 19>>> NMS
Is it possible to manage ZyXEL U-1496SN and/or RN model with Sunnet Network
Management System which is compatible with SNMP under Unix??? Is it possible
to connect two racks with IP protocol???

<<<Answer 19>>>
The ZyXEL modem devices can not be managed by Sunnet Network Management System
directly, nor is it possible to connect two racks with IP protocol. Most of
the modem network management systems use proprietary protocol, like ZyView.
ZyXEL modems can also be managed by SNMP manager through Proxy Agent, but the
Proxy Agent only supports RFC1317 MIB which defines some RS-232 signals only
(Modem device is treated as part of RS-232 in RFC1317), the management
information and function are quite restrictive, but fortunately, the SNMP is
studying modem device. In case the user wants to manage the modem devices with
UNIX, he (she) should go through Proxy Agent.





<<<Question 20>>> S/W
If the user forgets SuperVoice's system password, how to reset the password???

<<<Answer 20>>>
There are two ways to reset SuperVoice's system password:
1. Under DOS, erase the PARM.DAT file in SuperVoice sub-directory, and re-enter
   password
2. Re-install SuperVoice

<<<Question 21>>> H/W
How to reset U-1496P???

<<<Answer 21>>>
It is similar to hardware reset of U-1496E. Open the metal case of U-1496P,
you can find a D/V beside U11 (68000 CPU) on the daughter board (smaller one).
Power up (plug U-1496P's power cord) modem and short D/V at the same time,
then open D/V a few seconds (3-5 seconds) later.

